Privacy Policy
Effective Date: October 2025
1. Introduction
At Pet Tech, we care deeply about your privacy.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase our smart pet products and accessories.
By using this website, you agree to the terms outlined below.
2. Company Information
This website is operated by:
Atypical Force LLC
đź“Ť 10720 W Indian School Rd STE 19-817, Phoenix, AZ 85037, USA
📧 support@pettech.com
đź“ž 1 (800) 647-7054
3. Information We Collect
a. Personal Information
We collect personal information that you voluntarily provide, such as:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment information (processed securely through our payment partners)
b. Pet & Device Information
If you use one of our smart pet devices, we may collect data such as:
- Activity levels and usage information
- Device performance and error reports
- Preferences and settings stored on your device
c. Automatic Data
We automatically collect information such as:
- IP address
- Browser type and device
- Pages visited and time spent on the site
- Cookies and analytics data
4. How We Use Your Information
We use your information to:
- Process and ship your orders
- Provide customer support and respond to inquiries
- Send order updates and account notifications
- Offer promotions and newsletters (with your consent)
- Improve website performance and product experience
- Ensure data security and prevent fraud
5. How We Share Your Information
We never sell or rent your personal data.
We may share your information with:
- Trusted third-party service providers (payment processors, shipping companies, IT support)
- Legal authorities when required to comply with the law or protect our rights
All third parties are required to handle your data securely and use it only for agreed purposes.
6. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience.
Cookies help us remember your preferences, understand website usage, and show relevant offers.
You can disable cookies in your browser settings, but some parts of the site may not function properly as a result.
7. Data Retention
We retain your data only for as long as necessary to:
- Fulfill orders
- Comply with legal obligations
- Resolve disputes
After that, your data is securely deleted.
8. Data Security
We use SSL encryption, secure servers, and restricted access to safeguard your data.
While we take every reasonable precaution, no online platform can guarantee 100% security.
9. Your Rights
You have the right to:
- Request access to your personal information
- Correct or delete inaccurate data
- Opt out of marketing communications at any time
- Request deletion of your account
To exercise these rights, contact us at support@pettech.com.
10. Children’s Privacy
Pet Tech’s website and products are not intended for children under 13 years old.
We do not knowingly collect information from minors.
If we discover that a child’s data has been collected, we will delete it immediately.
11. Changes to This Policy
We may update this Privacy Policy occasionally to reflect operational or legal changes.
All updates will be posted on this page with an updated effective date.
12. Contact Us
If you have any questions or requests regarding your personal data, contact us at:
Atypical Force LLC
đź“Ť 10720 W Indian School Rd STE 19-817, Phoenix, AZ 85037
📧 support@pettech.com
đź“ž 1 (800) 647-7054